at Carrefour Belgium
of all Belgian families
shops at Carrefour
Technical and functional analysis
At the start of the project we performed a technical analysis to outline the strengths and weaknesses of the existing platform. What is available, what are we building on, which functionalities need to be provided ... those are all matters we translated into wireframes. It soon became clear that we had to change the structure completely. Parallel to the design we also cleared the way for development in Drupal 8. Development was done in sprints, in consultation with the Product Owner at Carrefour.
Single sign on
The order flow is aimed at taking customers through the recipes quicker, with a visually attractive design and tasty content. The biggest change for the user is the delivery: in the previous version you could collect the Simply You Box in 85 shops (and processing the orders was real manual work behind the scenes for Carrefour). With the new version you can also select home delivery. In order to efficiently automate this, we provided an interface with the different back-end systems and a single sign on (central login system for all Carrefour Drupal sites). When ordering, a single login is required, after which the platform will immediately recognise your personal data, add the bonus points to the Bonus Card etc. During the ordering process you decide on the delivery method, or you look for a (collection) shop in your area by means of an integrated overview site. No more lists, but properly working integrations. This also means that tracking codes are provided, so you know exactly where your order is.
Another novelty: if you order a Simply You Box and want to share your experiences, you can give feedback about the recipes. Carrefour thinks these evaluations are very important and wants to increase the interactivity of the site this way.
From acceptance to production
In the autumn of 2017 the platform was ready to be launched. Tests were conducted on an acceptance server, and after approval everything was transferred to the production server. The development of a platform does not stop with the launch of the new site. It constantly needs technical maintenance, security updates and a safe infrastructure. Our support team is also glad to assist Carrefour in this respect.